Frequently Asked Questions

1What is the Palmex® Snacks shelf life after frying/air popping?
Snacks quality depends on certain conditions, such as packaging materials, good quality cooking oil, temperature range, humidity, etc. When all these conditions are properly met, the product maintains optimal conditions for consumption from approximately 8 to 12 weeks for clear film single-layer packaging up to 6 months for metalized film.
2 What are the ideal storage conditions in order to maintain Palmex® Pellets´quality and freshness?
Ideal conditions are: Store in a dry place out of direct sunlight, temperature range between 15°C to 25°C (59-77°F) and air humidity between 30% to 65%.
3 What is the Palmex® Pellets Moisture?
Average Palmex® Pellets moisture is around 10% to 11%.
4 What is the Palmex® Snacks Expanded bulk density after frying or air popping?
Expanded Bulk Density = Grams / Liter and it is a method to measure the filling rate of a container, in other words, how many grams fit in a 1 Liter container. Each product offer different bulk density values, check our on-line product catalog for further information.
5 What is the Palmex® Pellets oil absorption?
Most of Palmex® Pellets absorbs between 20% and 30% of cooking oil, some of our products are suitable for air popping, please contact a sales representative for more information.
6 What is the recommended cooking oil to fry Palmex® Pellets?
For its high temperatures range and stability, Palm based cooking oil is recommended.
7 What kind of seasoning can I add to the Palmex® Snacks?
All Palmex® Snacks can be used with a wide range of seasonings
  • BQ
  • Lemon Pepper
  • Cheese
  • Spicy
  • Onion
  • Cinnamon
  • Sugar
It can also be enjoyed with different dip flavors such as bean, sour cream, spicy salsa, avocado, etc.
8 What is the target market?
There are many market opportunities and distribution channels such as industrial snack manufacturers, restaurants, bars, schools, stadiums, supermarkets, street vendors, meeting centers and convenience stores.
9 Where can I find and buy Palmex® products?
There are many distributors around North, Center and South America, please contact us by email ventas@palmex.com and we will get back to you with information of your nearest outlet.
10 What is your shipping and delivery time?
Shipping time depends on destination, transportation and payment received. (1 to 4 weeks approximately) We sell directly by the truck load, for smaller orders please contact one of our distributors. ventas@palmex.com